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Use-cases for outgoing Webhooks

Webhooks can be leveraged in various scenarios. We have put together some common use-cases.

  • Building internal custom dashboards to visualize or analyze incidents
  • Sending data to ticketing tools, such as Zendesk, Freshdesk, Shortcut, Asana, etc.
  • Sending events to communication apps, such as Slack, MS Teams, etc.
  • Alerting when a workflow is disrupted- then use the API to re-run the workflow
  • Triggering internal notification systems to alert people when incidents are created/resolved
  • Building your own automation plug-ins and tools